Experience
Project Manager
Bajaj Finserv Ltd
2021-2022
I spearheaded a successful Content Management System (CMS) migration from Oracle to Adobe Experience Manager (AEM), significantly enhancing operational efficiency. Delivering two phases encompassing 11 modules in a timely manner showcased my project management prowess. I established comprehensive dashboards on Jira and maintained regular documentation on Confluence, ensuring transparency and streamlined communication throughout the process. Collaborating closely with Adobe for AEM development, I ensured a seamless transition. Additionally, I implemented a User Experience (UX) checklist for User Acceptance Testing (UAT), guaranteeing accurate and first-time-right deliveries.
Associate
IBM India Ltd
2015
In my role, I focused on managing the IBM DB2 database, where my responsibilities included running queries to ensure the efficient maintenance of the database. My work involved hands-on engagement with the database, employing query execution to uphold its functionality and performance.
Project Owner
Bajaj Finserv Ltd
2022-Present
I played a pivotal role in driving strategic initiatives for investment products by leading discussions with cross-functional teams and senior stakeholders. My expertise in defining and prioritizing requirements resulted in a 20% improvement in key performance indicators, addressing user pain points effectively. Implementing agile methodologies, I elevated the user experience, evidenced by a notable increase in the Digital Experience Score from 6.5 to 8+. Taking charge of product strategy and roadmap planning for three modules, I delivered 10 calculators, significantly boosting discoverability by 30%. Through 20+ A/B experiments, I achieved a remarkable 150% enhancement in user engagement. My collaborative approach extended to seamless coordination with UX, UI, content, and development teams, ensuring timely project delivery. External collaborations with stakeholders like Adobe and Material Plus further contributed to a substantial 10% increase in overall engagement.
Project Strategist
ICICI Prudential Life
2018-2021
I successfully executed the entire lifecycle of two products, overseeing every stage from inception to market launch. Collaborating with senior stakeholders, I developed and implemented effective sales strategies to enhance market penetration, particularly in untapped segments. As a central figure in the organization, I held responsibility for managing over 80 intermediaries and clients nationwide, ensuring seamless operations across diverse regions in India. Additionally, my role extended to overseeing the comprehensive onboarding process and product integration for intermediaries, contributing to a cohesive and successful market presence.
Skills
Stakeholder Management
90%
Wireframing
40%
Customer Journey Map
80%
UX Research
60%
Agile Methodology
90%
Highlights from the past 5 years
Education
IMT Nagpur
2016 - 2018
PGDM - Marketing
Got insights on how the world makes valuable products and launch in the market for a lasting impression to users
IIT Kharagpur
2014
ISWT - Big Data Analytics
Attended a month long workshop to understand implications of big data analytics how the insights impact business
Symbiosis Institute of Technology
2011 - 2014
B.Tech - Information Technology
Honed the technical skills of product development and SDLC. Launched a local navigation app for college.
Symbiosis Institute of Business Management
2011 - 2014
Diploma in Business Management
Learnt the basics of management and accounting to understand how organisations work and deliver results efficiently
SDMP
2008 - 2011
Diploma in Computer Science
Developed an app to predict and inform users of their chronic illness based on symptoms